Frequently Asked Questions
Is Adventure Glider easy for kids to use?
Yes. Adventure Glider is designed to make flying fun and easy to learn. Its responsive controls allow kids and beginners to quickly get the hang of flying, gliding and enjoying outdoor adventures.
⚠️ Adult supervision is recommended for younger children.
Is Adventure Glider durable enough for crashes and rough landings?
Adventure Glider is made from lightweight, impact-resistant materials designed to handle the bumps, crashes and rough landings that naturally come with learning to fly.
How does Adventure Glider encourage active family play?
Adventure Glider gives kids an exciting reason to step away from screens and head outdoors. Flying, chasing and taking turns encourages movement, while parents and kids can play together turning ordinary outdoor time into active family fun, laughter and memorable bonding moments.
Where are you located?
Our head office is located in Melbourne, Victoria.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.